Effective Date: February 25, 2026
PeptidesRx LLC ("PeptidesRx," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at getpeptidesrx.com and use our telehealth services.
1. Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, email address, phone number, mailing address
- Health Information: Health history, goals, and information provided during medical consultations (protected under HIPAA)
- Payment Information: Billing details processed through our secure payment processor (we do not store full card numbers)
- Usage Data: IP address, browser type, pages visited, and referral source
- Communications: Messages, emails, and SMS communications with our team
2. How We Use Your Information
We use the information we collect to:
- Provide telehealth services and process prescriptions
- Communicate with you about your care, orders, and account
- Send appointment reminders, refill notifications, and transactional SMS messages (with your consent)
- Send marketing communications (only with your explicit consent)
- Process payments and manage subscriptions
- Comply with legal and regulatory obligations
- Improve our services and website
3. SMS Communications
By providing your phone number and opting in, you consent to receive text messages from PeptidesRx at the number provided. Message types may include appointment reminders, order updates, refill notifications, and (if separately consented) promotional messages.
- Message frequency may vary
- Message and data rates may apply
- Reply STOP at any time to opt out of all SMS messages
- Reply HELP for assistance
Your SMS consent information is never shared with third parties for their own marketing purposes.
4. HIPAA Compliance
PeptidesRx is committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Your health information is stored securely in our HIPAA-compliant EHR system and is accessible only to your authorized care team. We will not sell or disclose your PHI except as required to provide care or as required by law.
5. How We Share Your Information
We do not sell your personal information. We may share information with:
- Healthcare Providers: Licensed providers who evaluate and treat you
- Pharmacy Partners: To fulfill your prescriptions
- Service Providers: Technology, payment, and communication vendors who assist in operating our platform (under confidentiality agreements)
- Legal Requirements: When required by law, court order, or government authority
6. Data Security
We implement industry-standard security measures including encryption, secure data storage, and access controls to protect your information. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
- Withdraw SMS consent by replying STOP
8. Cookies
We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You can control cookie settings through your browser preferences.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
PeptidesRx LLC
Email: support@getpeptidesrx.com
Website: getpeptidesrx.com